Contact us via AccuRx, using one simple form, for all your medical and admin needs.


Castle Place Practice
Kennedy Way
EX16 6NP
Opening Hours
Monday 8:30 am – 6:00 pm
Tuesday 8:30 am – 6:00 pm
Wednesday 8:30 am – 6:00 pm
Thursday 8:30 am – 6:00 pm
Friday 8:30 am – 6:00 pm
Saturday Closed
Sunday Closed

We encourage all patients to contact us online via Accurx (8:30am – 4pm) or to phone the practice if unable to access this link. You can also contact us via the NHS app. We do not accept email enquiries.

Improved Access Appointments

Extra appointments are now available at our GP Surgery. Our aim is to make it easier and more convenient for our patients to see a GP by providing additional appointment slots. These will be known as Improved Access Appointments. These appointments are offered on a fortnightly basis between the times of 18:30 and 20:00 Monday to Friday and 09:00 – 17:00 Saturdays.

How to book an Improved Access Appointment

Please ring your GP surgery as normal. Your surgery will offer you an appointment based on what is available. If you chose an Improved Access Appointment the Reception Staff will let you know the available appointment times. The appointments offered may not be with your named GP. Please arrive to your appointment on time. If you are late you will not be seen.